Responsibilities
- Achieve target portfolio’s loss ratio and conversion
- Ensure compliance with internal and external underwriting authorities
- Support sales and claims departments in delivering an outstanding customer experience
Job Duties
- Create and maintain document detailing underwriting process
- Timely and accurate responses to underwriting requests
- Quality assessment of sales calls to ensure sales team complies with underwriting standards
- Operate and suggest improvement on underwriting process.
- Build an effective working relationship with sales and claims departments
- Participate in underwriting discussions with our insurer
- Maintain the internal vehicle grouping database (in partnership with IT)
- Develop understanding of the Thai motor insurance market
- Conduct regular reviews of competitor product structure, offerings and features
- Support senior underwriters by assisting with other duties when requested
- Support on developing new products
Requirements
- Bachelor’s degree in a numerate or semi-numerate subject
- Communicates confidently in English and Thai in a business environment
- Strong IT skills, including MS Excel
- Keen to learn new skills and will take on tasks that are outside of the job description
- At least 2 years’ relevant work experience
- Works logically through processes
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