Business Analyst

Information Technology

Chonburi, Thailand

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Job Descriptions

Position: Business Analyst
Department: Information Technology
Location: Chonburi, Thailand

The Business Analyst has a deep understanding of the business needs, processes in place, and challenges faced. He/she comes up with solutions that are efficient, gather and document business requirements, and ensures that the end delivery meets the business expectations.

Job Duties
  • Gather and document business requirements (across all IT applications)
  • Come-up with solutions that are efficient and pragmatic
  • Brief and guide the development and testing team about the scope of work
  • Review the technical solution documents
  • Review the test matrix, and ensure that there is no gap in understanding
  • Facilitate the communication between developers and testers so that issues get fixed quickly
  • Keep business involved and updated throughout the course of the project
  • Prepare training manual
  • Conduct end user training
  • Get production issues quickly attended to
  • Log change requests and defects and help in the prioritization
  • Help define release scope
  • Ensure good communication between business and IT
  • Help manage external vendors
  • Keep abreast with new solutions and features introduced by Salesforce and other vendors
  • Minimum 7 years of experience in the insurance industry
  • Some experience with Salesforce would be a big advantage
  • Fluent in Thai and English
  • Good interpersonal skills
  • Pragmatic and self-driven
  • Annual Leave start from 12 days
  • Bonus
  • Party, TGIF, Coffee and Snack
  • Outing trip, Family trip or another activities
  • Health Insurance & Dental Insurance
  • Health Insurance for family
  • Life Insurance
  • Provident Fund
  • Training
  • Computer


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