Senior IT Engineer

Information Technology

Chonburi, Thailand

Work with


The role involves implementing/monitoring of IT infrastructure and Security, supporting in Service Desk operations, implementing IT projects, and performing IT routine tasks.

Job Duties

Routines :

  • Daily system, network, and security monitoring: event logs, scheduled tasks, abnormalities, and etc.
  • Complete the assigned Service Desk ticket by the SLA.
  • Complete the pre-fined daily, weekly, monthly tasks e.g., backup tasks, daily report tasks, hardware maintenance, system capacity monitoring, etc.
  • Participate actively in continuous improvement.
  • Monitor system logs, availability, performance and security to ensure systems are up, running and secured. identify issues so that correct actions can be initiated.
  • Troubleshoot infrastructure system or security issues and coordinating these initiatives among the team.
  • Participate to produce the weather of the infrastructure.

IT Projects and other assignments :

  • Provide implementation and support for IT projects as assigned, adhering to project timelines.
  • Provide implementation and support for IT tasks as assigned, adhering to agreed timeline.

Law & Regulatory requirement, Policy, Standard, and Framework :

  • Participate in activities required by laws/regulations e.g., Incident Response Drill, DRP activities, IT audits, etc.
  • Provide implementation and support required by laws, regulations, Roojai Group’s internal policies, adopted standards and frameworks.


  • The position requires constant communication with colleagues in English and Thai language. Candidate must be fluent in these two languages.
  • Minimum of 5-8 years of IT infrastructure implementation, support, monitoring and operation experience.
  • Proven deep hands-on knowledge and IT reference both from server and workstations monitoring, support and operation.
  • Proven deep hands-on knowledge and IT reference in monitoring, securing and hardening infrastructure systems.
  • Strong analytical, problem-solving skills.
  • Hands on production and operation experience in Microsoft Server, workstations, Microsoft Intune, and Auto pilot platform, Teams group, SharePoint, Cisco Meraki, FortiGate,: Windows Server, Active Directory, Hyper V and virtualization, Windows workstations or later management, GPO management and deployment, Bitlocker management.
  • Good capability to work and integrate in Teamwork. Good Verbal and written Communication
  • Knowledge of MS Security 365, Microsoft Azure, Hybrid IT and off premises public cloud services like Amazon AWS or Heroku IaaS is a plus.
  • Demonstrate rigor and vigilance in the drafting of documentation.
  • Manage any relational databases.


  • Dental Insurance
  • Life insurance
  • Health insurance
  • Accident insurance
  • Health insurance ( cover spouse and children)
  • Provident Fund ( Employer 5 %)
  • Social Security
  • Annual salary adjustment
  • Training seminars
  • Study loan ( Follow the policy)
  • Uniform
  • Baby birth gift 5,000 baht
  • Funeral assistance
  • Birthday gift set , Eat lunch pass probation.
  • True money wallet 200 THB/month
  • Annual Leave start from 12 days + Business leave 3 days
  • Working 5 days per week
  • Outing trip, Family trip or another activities.
  • Party, TGIF, Coffee and Snack
  • Etc


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