How to do a video vehicle inspection

Save time and unnecessary travel, do a video vehicle inspection with only a phone, internet, and Roojai Mobile App. Only 5 minutes needed to check your car or motorcycle.

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How to do a remote video inspection for your motor insurance with Roojai.com

Roojai.com is the only online insurance platform where customers can do a remote video car inspection through the Roojai Mobile App. Do not waste time scheduling an appointment and having to wait for an insurance surveyor at your home. You can perform a video vehicle inspection anywhere that is convenient for you, and it takes only a few minutes of your time. If your internet connection is not fast or stable enough, you may also send photos for your remote car inspection, especially for non- type 1 car insurance products.

1. Car Insurance Type 1 Video Car Inspection

2. Car Insurance Type 2+, 3+, 2 and 3 Video Car Inspection

3. - Motorcycle Insurance Video Vehicle Inspection – For All Types

How to perform vehicle inspection via video call?

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1. Download the Roojai Mobile App for the vehicle inspection using the links below. Apple App Store (iOS 7.1 up) or Google Play store (Android 4.0 up)

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2. Park the vehicle in a well-lit place with enough space around the car so that it is visible from all angles and check the internet connection on your mobile phone to make sure it is stable.

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3. Open the Roojai Mobile App and click the "Inspection" button to start the video call (Our vehicle inspection team is available Mon – Fri: 08.00 A.M. – 6.00 P.M. Sat-Sun and public holidays: 09.00 A.M. – 6.00 P.M.)

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4. Our customer service team will guide you through the video car inspection. This process will take approximately 5-10 minutes.

Car Insurance Type 2+, 3+, 2 and 3 Video Car Inspection

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If your non-type 1 car insurance policy requires car inspection, please send photos of your vehicle similar to the examples below to ci@roojai.com

Photo Examples

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Motorcycle Video Inspection –All Insurance Types

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If your motorcycle insurance policy requires vehicle inspection, please send photos of your vehicle similar to the examples below to ci@roojai.com

Photo Examples

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If you prefer to conduct the vehicle inspection in person with a Roojai.com staff member inspecting your vehicle, you can contact us to make an appointment at 02 582 8866

Terms and conditions

  1. Your vehicle will only be insured once the vehicle inspection has been successfully completed. In the meantime, only accidents involving a third-party will be covered.
  2. Roojai.com reserves the right to change the policy conditions (including the premium) or to cancel the policy based on the results of the vehicle inspection.
  3. We will send your policy documents seven working days after a successful vehicle inspection. If you chose to receive e-Documents, you could access them 24/7 via MyAccount.
  4. Please ignore this email if you have already completed your vehicle inspection with us.