Roojai personal accident insurance customers can receive medical treatment for accidents without having to make an advance payment according to the sum insured in the policy at over 400 network hospitals across Thailand.
Health insurance claim
Basic steps to claim insurance coverage for health:
Immediately after your personal accident or medical diagnosis, call Roojai claim number at 02 582 8855 - ext. 2 - if you are in need of medical help, call an ambulance before calling Roojai
Inform the hospital staff that you will need a medical certificate and copies of all medical treatment documents
Prepare the required claim forms and documents as listed below depending on your type of claim.
Submit your claim documents to Roojai within the specified claim consideration period. Roojai will conduct an investigation and as part of our claim check process, we may ask for additional documents to support your claim settlement.