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Car Insurance Claim
Claim consideration period
The company will pay compensation:
- within 15 days of the compensation agreement date for voluntary insurance claims; and
- within 7 days of the compensation agreement date for compulsory insurance claims.
(The compensation agreement date occurs once all documents have been provided, the claims have been validated, and the compensation has been agreed upon.)
Required documents for the insurance claim process
Here is the list of required documents to process your claim. Prepare them in advance to speed up the claim process. In some circumstances, some additional information may be required.
Required documents in case of damage to the insured vehicle
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Required documents in case of damaged or cracked windscreen
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Required documents in case of car theft
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Required documents in case of third-party property damageDamage to third-party vehicle
Damages to Third Party Property
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Required documents in case of third-party death and bodily injuriesBodily Injury
Death
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Required documents in case of death and bodily injuries (Compulsory Motor Insurance)Bodily Injury
Death
Permanent disability
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Health Insurance Claim
Claim consideration period
The company shall pay compensation within 15 days from the date that the company has obtained complete and accurate evidence of loss or damages. In the event of the Insured party’s death, the company shall pay for the beneficiary named in the Schedule and/or in the renewal warranty.
In the case that there is any suspicion that a claim does not comply with the insurance coverage agreement of the policy, such period may be extended as necessary but not exceeding 90 days from the date that the company gets claim evidence completely and correctly.
Claim and Evidence Submission
Compensation Benefits from CancerThe company shall pay compensation as per the sum insured stated in the Schedule and/or the renewal insurance certificate after which, the Cancer insurance coverage under this policy will be terminated. The Insured, or representative of such a person, depending on circumstances, must submit the following documents or evidence at their own expense to the company within 30 days of getting the results of a medical diagnosis.
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Death benefit from CancerIf the insured, or representative of such person, depending on circumstances didn't claim for compensation benefits and then the insured person died from Cancer, the beneficiary, or representative of such person, depending on circumstances, must submit the following documents or evidence at their own expense to the company within 30 days from the date.
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Compensation Benefits from Any Skin CancerSkin Cancer means any skin cancers, except Malignant Melanoma at the Stage II or above classified by American Joint Committee on Cancer. The Cancer policy has extended the coverage of Skin Cancer, during the period in which this insurance policy becomes effective and after the waiting period 90 days from the policy inception. If the insured gets a medical diagnosis of having Skin Cancer as defined in insurance coverage document for the first time, the company shall pay compensation as per the sum insured stated in the Schedule and/or the renewal insurance certificate. The insured must submit the following evidence at their own expense to the company within 30 days of getting the results of a medical diagnosis.
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