PERSONAL INFORMATION COLLECTION
What We Collect
What personal information we collect from you (“discloser”) depends on your relationship, i.e. insured, claimant, or prospect, with us at the time of collection – the information of which may include the following:
This may include name, date of birth, age, gender, marital status, and occupation.
This may include address, phone number, mobile number, email address, and Facebook ID.
This may include bank account number, credit/debit card number, credit history, and supporting details.
Identification of vehicle, driving history, other insurance policies held by you, and the purpose of vehicle usage.
How We Collect
Why We Collect and How We Use and Secure
Your personal information may be collected and used for the following purposes: (a) to provide you with our services and products; (b) to enhance our existing services and products and develop new services and products; (c) to communicate with you about our existing or up-coming services or products, in terms of, including but not limited to, terms and conditions, promotion, activities, and advertisement; and (d) for website administration and business operation.
For your security, we (a) use both encryption and tokenization technology to safeguard your sensitive information such as credit card number, which can only be accessed by an authorized person; (b) restrict the access of your personal information to only our employees who require such access; and (c) prevent unauthorized access by regular update of technology (d) delete your personal information when it is no longer necessary for business purposes.
Third Party Access
Your personal information will not be disclosed or disseminated to any other persons other than our group companies, insurers, and external service providers for any commercial reason without your consent, except for the following case: (a) providing that it is required by any applicable law; (b) providing that it is necessary for preventing emergencies or protecting others from danger; and (c) for conducting research, statistical analysis or for the public interest.
By using our website, receiving our services and/or purchasing our products, you are entitled to the following rights in respect to personal information concerning about you obtained by us:
Right for Withdrawal
You have the right to withdraw your consent given to us to retain, use or process your personal information, or allow our external service provider to do the same with your personal information.
Right to Access
You have the right to obtain confirmation of whether or not we hold personal information concerning about you, and if so, to obtain confirmation of where your personal information is being processed and/or for what purpose, as well as an electronic copy of such information.
Right to Rectification
In case you find out that the information concerning about you is inaccurate, incomplete, out of date, you have the right to request for rectification of such inaccuracy, incompleteness, and outdatedness.
Right to Portability
Where your personal information concerning about you is being processed via automated means, you have the right to request us to transmit such information to another data controller1.
Right to Restrict Processing or be Forgotten
You have the right to request us to suppress or restrict the use or processing of your personal information or to permanently erase your personal information.
The withdrawal of your consent, restriction, suppression, or erasure of your personal information may inhibit our ability to provide you with our services and/or products.
Contact us about Personal Information
Should you have any query or concern about your personal information, you can contact us via [CustomerCare@roojai.com]
*Last Updated: 08/02/2019