Job Descriptions
Position: Business Analyst
Department: Information Technology
Location: Chonburi, Thailand
The Business Analyst has a deep understanding of the business needs, processes in place, and challenges faced. He/she comes up with solutions that are efficient, gather and document business requirements, and ensures that the end delivery meets the business expectations.
Job Duties
- Gather and document business requirements (across all IT applications)
- Come-up with solutions that are efficient and pragmatic
- Brief and guide the development and testing team about the scope of work
- Review the technical solution documents
- Review the test matrix, and ensure that there is no gap in understanding
- Facilitate the communication between developers and testers so that issues get fixed quickly
- Keep business involved and updated throughout the course of the project
- Prepare training manual
- Conduct end user training
- Get production issues quickly attended to
- Log change requests and defects and help in the prioritization
- Help define release scope
- Ensure good communication between business and IT
- Help manage external vendors
- Keep abreast with new solutions and features introduced by Salesforce and other vendors
Requirements
- Minimum 7 years of experience in the insurance industry
- Some experience with Salesforce would be a big advantage
- Fluent in Thai and English
- Good interpersonal skills
- Pragmatic and self-driven
Benefits
- Annual Leave start from 12 days
- Bonus
- Party, TGIF, Coffee and Snack
- Outing trip, Family trip or another activities
- Health Insurance & Dental Insurance
- Health Insurance for family
- Life Insurance
- Provident Fund
- Training
- Computer
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