Motor insurance claim
You can easily file a motor insurance claim via email for various situations, including minor vehicle damage with no third-party involved, repair cost reimbursement after vehicle repairs, claims involving third-party liability, medical expense claims paid in advance, and submission of supporting insurance claim documents. This method simplifies the motor insurance claim process, allowing our team to review your documents and process your claim compensation quickly.
Steps to submit a motor insurance claim via email:
- Download and complete the insurance claim form
- Prepare the required documents based on the type of damage
- Send your documents to claim@roojai.com
- Our claims officer will contact you within 24 hours
Roojai will provide claim status updates via email throughout the entire process.
We automated claim status updates as follows:
- Instant claim number notification after submission
- Email confirmation for vehicle repair appointments
- Email notification when your vehicle repair is completed and ready for collection
Health, personal accident, and travel insurance
You can also submit health insurance claims, personal accident claims, travel insurance claims, and cancer insurance claims via email. This includes medical expense reimbursements, travel-related compensation claims, or lump sum cancer insurance payouts. Submitting claims via email provides a fast and convenient alternative without needing to visit in person.
Steps to submit your claim via email:
- Review the claim requirements and required documents based on your case
- Send all documents to AHclaims@roojai.com
- Our claims team will contact you within 24 hours
- In some cases, original documents may be required. Please send them to Roojai at:
Roojai Insurance Public Company Limited, Accident and Health Claims team
44/1 Rungrojthanakul Building, 12th Floor, Ratchadaphisek Rd, Khwaeng Huai Khwang, Huai Khwang, Bangkok 10310
You will receive claim status updates via email or SMS (based on your registered contact details) from submission through to completion.