Roojai.com was awarded the Best Contact Center of The Year in 2019 by the Thailand Contact Center Trade Association (TCCTA) for the second year in a row. After receiving 3 gold, 4 silver and 8 additional awards, Roojai.com continues to be the best performing contact center under 100 seats in Thailand.
“These awards are a great recognition for our team and their commitment to provide the best customer experience possible, while continually improving our services.” said Nicolas Faquet, CEO of Roojai.com.
Mrs. Gratiano Yeung, Chief Customer Officer said: “Roojai.com has constantly improved in both technology and customer service to increase productivity, responsiveness and enhance service handling. In order to deliver the best customer experience, we run contact center training to equip our people with skills and knowledge in parallel with detailed customer surveys. Our call center works toward a unified goal of living up to our slogan: always there when you need us.”
Mr. Nicolas Faquet added: “Our diligent services have paid off with an average of 4.85 out of 5 stars reviews from over 36,000.. customer reviews. We are delighted that our passion for providing simpler, more affordable and reliable services has been recognized again by the TCCTA Contact Center Awards 2019.”